Privacy Policy
Your privacy is fundamental to our business. This policy explains how sig.ai collects, uses, and protects your information.
Effective Date: November 26, 2024Introduction
sig.ai inc. ("sig.ai," "we," "us," or "our"), a Washington State corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (including sig.ai and aeo.sig.ai) or use our services, including our AI Visibility Intelligence platform and marketing optimization tools.
Information We Collect
We collect information that you provide directly to us, including:
Contact Information
- Name, email, phone number
Company Information
- Company name, job title
Marketing Preferences
- Communication preferences
Service Usage Information
- Platform interaction data
AI Visibility Intelligence Data
For users of our AI Visibility Intelligence platform (aeo.sig.ai), we collect and process additional data:
Brand & Query Data
- Brand names and keywords you monitor
- Search queries submitted to AI platforms
- AI response data and citations
Competitive Intelligence
- Competitor names you choose to track
- Comparative visibility metrics
- Market positioning analysis
Third-Party AI Platform Data
- Responses from ChatGPT, Claude, Perplexity
- Google AI Overview, Gemini, Grok data
- Citation and recommendation patterns
Analytics & Optimization
- AI visibility scores and trends
- Content optimization recommendations
- Alert and notification preferences
Note: We do not collect personal data from AI platform end-users. Our service analyzes publicly available AI responses to queries related to your brand and competitors.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about our services
- Send marketing communications (with your consent)
- Analyze and improve our website performance
- Comply with legal obligations
For AI Visibility Intelligence (AEO) users, we additionally use data to:
- Monitor your brand visibility across AI platforms
- Generate competitive analysis and benchmarking reports
- Provide content optimization recommendations
- Send visibility change alerts and notifications
- Improve our AI monitoring algorithms and accuracy
- Develop aggregate industry insights (anonymized)
Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Cookie Usage
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:
Essential Cookies
Necessary for website functionality
Analytics Cookies
To understand user behavior
Marketing Cookies
For personalized content (with consent)
Performance Cookies
To improve our website
You can control cookie preferences through your browser settings. Note that disabling certain cookies may impact website functionality.
Your Privacy Rights
Under various privacy laws, you have the following rights:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable
Data portability (receive your data)
Object to processing of your information
Restrict processing of your information
GDPR Compliance
For users in the European Economic Area (EEA), we comply with GDPR:
Lawful and transparent processing
Purpose limitation and data minimization
Accuracy and storage limitation
Security and accountability
CCPA Compliance
For California residents, under CCPA, you have additional rights:
Right to know what we collect
Right to delete your information
Right to opt-out of sale of data
Right to non-discrimination
Contact Us
If you have any questions about this Privacy Policy, please contact us:
SOC 2 Certified
GDPR Compliant
CCPA Compliant
© 2026 sig.ai Inc. All rights reserved. • sig.ai Inc is headquartered in Washington State, United States
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